Certificate II in Business BSB20115
Course Description
The qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
– Administration Assistant
– Clerical worker
– Data entry operator
– Information desk clerk
– Office junior
– Receptionist
– Duration: 39 weeks full time including 9 weeks of holidays.
– Tuition Fees: AU $4,200
– Enrolment Fees: $200
– Material Fees: $300
Mode of delivery for this course is predominately face-to-face (facilitated on-site delivery). Students are also required to complete the self-paced study (independent self-directed study) to complement the classroom learning.
Be 18 years and over.
Must have completed year 10 or equivalent that requires the skills and knowledge to enter into the Business Services industry. Successful completion of year 11 in Australia, or IELTS overall score 4.5 or equivalent.
Total Number Units = 12
| Code | Title | Core / Elective |
|---|---|---|
| BSBCMM201 | Communicate in the workplace | Elective |
| BSBCUS201 | Deliver a service to customers | Elective |
| BSBIND201 | Work effectively in a business environment | Elective |
| BSBINM201 | Process and maintain workplace information | Elective |
| BSBITU211 | Produce digital text documents | Elective |
| BSBITU212 | Create and use spreadsheets | Elective |
| BSBITU213 | Use digital technologies to communicate remotely | Elective |
| BSBSUS201 | Participate in environmentally sustainable work practices | Elective |
| BSBWHS201 | Contribute to health and safety of self and others | Core |
| BSBWOR202 | Organise and complete daily work activities | Elective |
| BSBWOR203 | Work effectively with others | Elective |
| BSBWOR204 | Use business technology | Elective |
Note: ACPC has a fixed timetable. Therefore, ACPC cannot change elective units on student’s request.
Assessment Methods:
All units will be assessed using one or more of the followings:
– Written questions
– Case Study
– Project / Assignment
– Roleplay
– Observation
Course Delivery Locations :
Rhodes Campus in Sydney