Certificate III in Business BSB30115
Course Description
Certificate III in Business qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.
– Customer Service Adviser
– Data Entry Operator
– Word Processing Operator
– Payroll Officer
– Typist
– Word Processing Operator
– Duration: 52 weeks full time including 12 weeks of holidays.
– Tuition Fees: AU $5,600
– Enrolment Fees: $200
– Material Fees: $400
Mode of delivery for this course is predominately face-to-face (facilitated on-site delivery). Students are also required to complete the self-paced study (independent self-directed study) to complement the classroom learning.
Be 18 years and over.
Must have completed year 11 or equivalent that requires the skills and knowledge to enter into the Business Services industry. Successful completion of year 11 in Australia, or IELTS overall score 5.5 or equivalent.
Total Number Units = 12
| Code | Title | Core / Elective |
|---|---|---|
| BSBADM311 | Maintain business resources | Elective |
| BSBCMM301 | Process customer complaints | Elective |
| BSBCUS301 | Deliver and monitor a service to customers | Elective |
| BSBFLM303 | Contribute to effective workplace relationships | Elective |
| BSBITU306 | Design and produce business documents | Elective |
| BSBITU312 | Create electronic presentations | Elective |
| BSBITU313 | Design and produce digital text documents | Elective |
| BSBITU314 | Design and produce spreadsheets | Elective |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices | Elective |
| BSBWHS307 | Apply knowledge of WHS laws in the workplace | Core |
| BSBWOR301 | Organise personal work priorities and development | Elective |
| BSBWRT301 | Write simple documents | Elective |
Note: ACPC has a fixed timetable. Therefore, ACPC cannot change elective units on student’s request.
Assessment Methods:
All units will be assessed using one or more of the followings:
– Written questions
– Case Study
– Project / Assignment
– Roleplay
– Observation
Course Delivery Locations :
Rhodes Campus in Sydney