Certificate IV in Business

Course Description


This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

–Executive Personal Assistant
–Sales Agent
–Sales Account Assistant
–Project Officer

– Duration: 52 weeks full time including 12 weeks of holidays
– Tuition Fees: AU $5,600
– Enrolment Fees: $200
– Material Fees: $400

Mode of delivery for this course is predominately face-to-face (facilitated on-site delivery). Students are also required to complete the self-paced study (independent self-directed study) to complement the classroom learning

There are no entry requirements specified for this qualification within the training package however students must demonstrate LLN proficiency equivalent to that required at year 12. Reasonable computer skills and access to email and internet are required, as is access to your own device, such as a laptop, PC or Tablet. Applicants will need to demonstrate an English proficiency level equivalent to IELTS 5.5.

Total Number Units = 12

Code Title Core / Elective
BSBCRT411 Apply critical thinking to work practices Core
BSBTEC404 Use digital technologies to collaborate in a work environment Core
BSBTWK401 Build and maintain business relationships Core
BSBWHS411 Implement and monitor WHS policies, procedures and programs Core
BSBWRT411  Write complex documents Core
BSBXCM401 Apply communication strategies in the workplace Core
BSBPEF401 Manage personal health and well being Elective
BSBPEF502 Develop and use emotional intelligence Elective
BSBMKG434 Promote products and services Elective
BSBOPS405 Organise business meetings Elective
BSBCMM411 Make presentations Elective
BSBTEC302 Design and produce spreadsheets Elective


Note: ACPC has a fixed timetable. Therefore, ACPC cannot change elective units on student’s request.

Assessment Methods:
All units will be assessed using one or more of the followings:

– Written questions
– Case Study
– Project / Assignment
– Roleplay
– Observation

Course Delivery Locations :
Rhodes Campus in Sydney